Privacy Policy

At Fox on the Hoe, we take your privacy seriously and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data.

Information We Collect:

When you make a reservation, we collect your name, contact information, payment details, and any special requests.
During your stay, we may collect information related to your preferences, service requests, and interactions with our staff.
If you subscribe to our newsletter or marketing materials, we will collect your email address and preferences.
We may also collect data related to your use of our website and services, including IP addresses, cookies, and browsing behaviour.

How We Use Your Information:

We use your information to process reservations, provide services, and communicate with you.
Your data helps us personalize your experience, tailor our services to your preferences, and improve our offerings.
With your consent, we may send you promotional materials and updates about our services.
We use website analytics to enhance your online experience and make our website more user-friendly.

Data Security:

We implement industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
Access to your personal information is restricted to authorized personnel who need it to perform their duties.

Data Sharing:

We do not sell or rent your personal information to third parties.
We may share your data with trusted partners and service providers who assist us in delivering our services. These partners are bound by confidentiality agreements.
We may disclose your information if required by law or to protect our rights, property, or safety.

Your Choices:

You can review, update, or delete your personal information by contacting us.
You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

Policy Updates:

We may update this privacy policy to reflect changes in our practices or for legal reasons. Please check our website for the latest version.

By using our services or website, you consent to the terms of this privacy policy. If you have any questions or concerns, please contact us at info@foxonthehoe.com

Fox on the Hoe, 4 Elliot Terrace, Plymouth, Devon, PL1 2PL

info@foxonthehoe.com